Privacy Policy

INERZIA GROUP has the vocation to be a leading company in the technical training sector for the wind sector. We are a Group of companies dedicated to the supply of services and products for the wind and industrial sector, including training in Occupational Risk Prevention, Environment and Technical Maintenance.

In accordance with our Code of Ethics, we place great value on honesty and transparency, aspiring to build with our students, clients, employees and partners, solid and lasting relationships based on trust and mutual interest.

In accordance with this philosophy, the protection of your personal data is of vital importance to us, which is why in this Personal Data Protection Policy (hereinafter, “Privacy Policy”) we inform you of how we collect and process it.

This Privacy Policy establishes the bases on which BAQUERO INVESTMENTS SL with commercial name GRUPO INERZIA., (hereinafter, “we” or the “Controller”) with address at Polígono Mendikur, Nº 14 (31160 Orkoien, Navarra, Spain ) processes your personal data when you provide it to us during your visit through this website (the Website, hereinafter).

Likewise, we remind you that every time you use the Website, you provide us, or it is necessary for us to access, any type of information that, due to its characteristics, allows us to identify you (hereinafter, “Personal Data”), whether to browse it, request our products or make use of their services or functionalities, you will be subject to the application of this Privacy Policy, along with other documents in force at all times such as the Legal Notice and the Cookies Policy. So we advise you to review these texts to check that you agree with them as they could be modified. It is your responsibility to read them periodically, as they will be applicable when you are browsing the Web.

In the field of distance selling, it is mandatory to provide certain personal information, as this information is necessary to process and execute the services we offer. Such personal information is strictly confidential and failure to provide it would result in us not being able to perform future contracts with us.

1.- OUR PRIVACY COMMITMENT

These are the general principles with which we act during the processing of your data:

• We respect your privacy and your rights.

• We ensure that privacy and security are built into all our processes.

• We do not send you commercial communications unless you request them.

• You can request that we stop sending you advertising or newsletters at any time.

• We do not communicate, transfer or sell your data to third parties.

• We are committed to keeping your data safe and secure.

• We are committed to being open and transparent about how we use your data.

• We do not use your data for purposes other than those you have communicated to us.

2.- WHO ARE WE?

BAQUERO INVESTMENTS, SL. (INERZIA GROUP hereinafter) and its companies SERENA SL. NEM SL, CONAPRO SL., with registered office at Polígono Mendikur, Nº 14 (31160 Orkoien, Navarra, Spain), NIF B31 808 603 and telephone number 948.321 630, is responsible for the personal data that you share with us and is responsible for the processing of effects of applicable data protection laws.

3.- PERSONAL DATA

When we talk about Personal Data we refer to any information or data that can identify you directly (name or surname) or indirectly (identity document or passport).

Depending on the service in which you are interested, the Personal Data we collect may include information about: email, postal addresses, mobile phone, personal preferences, academic and professional data, among others. It may also include unique numerical identifiers such as your computer's IP address or your mobile device's MAC address, as well as information we obtain through cookies.

4.- COLLECTION OF PERSONAL DATA AND PURPOSES OF THE TREATMENT

 Failure to provide certain information may mean that it will not be possible to manage your request or the use of certain functionalities or services available on our Website. By reading this policy you guarantee that the Personal Data you provide us are true and accurate and you agree to notify us of any change or modification thereof.

Any loss or damage caused to the Website, us or any third party through the communication of erroneous, inaccurate or incomplete information will be the sole responsibility of the person who provided it.

4.1. What data do we collect from you?

We may collect or receive your data through our websites, forms, applications, devices or pages on our social networks, among others. In some cases, you provide us with your Personal Data directly (for example, when you contact us or when you make a purchase on our websites or applications), in other cases we collect it (for example, using cookies to understand how you use our websites or applications) or we may also receive your data from third parties, including other Grupo Inerzia entities advertising providers to whom you have previously provided your data because you were interested in our training.

These are the entities belonging to Grupo Inerzia:

• Servicios Renovables de Navarra, SL: Pol. Industrial Mendikur, nave 14. 31160 Orkoien, Navarra (Spain)

• Comercial Navarra de Protección SLU: Pol Industrial Mutilva Baja, Calle I, nº 7, 31192 Mutilva Baja Navarra, (Spain)

• CONAPRO Training Center: Pol. Ind. Morea Sur Expansion. C/ D, Ships 1 and 3

31191 Beriain Navarra (Spain)

• Ventum Academy: Pol. Industrial Noain-Esquiroz Calle G, nº 41, 31191 Esquiroz de Galar, Navarra (Spain)

• New Companies of Mélida, SL: Pol. Industrial Mendikur, nave 14. 31160 Orkoien, Navarra (Spain)

When we collect your Personal Data, we indicate required fields with asterisks. Some of the information we request from you is necessary to:

• Formalize registration with us.

• Provide you with the product or service you requested from us.

• Keep you informed of news and developments (for example, newsletter).

• Collaborate professionally with us.

4.2. What is the legal basis for the processing of your Personal Data?

The legal basis is either your own consent or our legitimate interest. Our legitimate interest may be for the following purposes:

•Performing statistics: to help us better understand your needs and expectations and, therefore, improve our services and products, as well as our websites and applications.

•Allow the correct functioning and continuous improvement of our website and our applications through technical and functional cookies, thus maintaining security.

•The execution of a contract: carrying out the provision of services that you request from us or being part of our staff.

•Compliance with legal obligations that entail the processing of personal data.

By virtue of (i) the relationship established with us, (ii) the storage of your data, (iii) the processing we carry out on them and (iv) the purpose for collecting them, there are different categories of interested parties: requests for information , students, graduates (“alumni”), candidates and clients.

Below you will find more information about data processing:

Check the list of treatments

5.- WHO CAN ACCESS YOUR PERSONAL DATA?

We do not transfer, communicate, sell, or allow third parties access to your data except as required by law.

There are certain occasions in which some of our partners have commissioned us to inform you about their products. For more information about their privacy policy, you should visit their websites. Our collaborating partners are:

In relation to the products, services and training we offer, we are only responsible for processing your data. You can ask us any questions by contacting info@www.serenasl.com.

Your Personal Data may also be processed on our behalf by our security providers: we enter into contracts with trusted third parties to carry out computer security operations and data storage on our behalf. We only provide them with the information they need to perform the service and require that they not use the personal data for any other purpose.

6.- HOW LONG DO WE KEEP YOUR PERSONAL DATA?

 We only retain your Personal Data for as long as we need it for the purpose for which you have authorized us or to comply with our legal obligations. Thus, to determine the conservation period we use the following criteria:

 6.1. Data obtained when purchasing our products or services: they will be kept as long as they are necessary to provide the service or deliver the goods.

6.2. Data obtained when participating in any of our promotional offers: will be kept for the duration of the offer.

6.3. Data obtained when you consent to the sending of commercial communications: until you unsubscribe or demand that we delete it.

6.4. Data obtained to be part of our staff: will be kept for 1 year unless you tell us that you want to continue being part of our candidate database.

6.5. Data obtained to be our collaborator or client: will be kept for 1 year unless you inform us otherwise.

6.6. Cookies that are installed on your computer: we store them for as long as necessary to achieve their purposes (for example, session identification cookies) and for a maximum of 365 days.

6.7. We may retain some personal data to comply with our legal obligations, to administer our rights, or for statistical or historical purposes.

6.8. When we no longer need to use your personal data, it will be deleted from our systems and records or anonymized so that we can no longer identify it.

7. ARE MY PERSONAL DATA STORED SECURELY?

We are committed to protecting your Personal Data and taking all reasonable precautions to do so. To do this, once we have received your Personal Data, we use security procedures and functions to try to prevent its loss or unauthorized access. As the transmission of information over the Internet is not completely secure, we cannot guarantee the security of your data at the moment you transmit it to our Website (for example, when completing a form). Therefore, any transmission is at your own risk.

8. LINKS TO THIRD PARTY SITES AND SOCIAL LOGIN

 Our websites and applications may contain links to and from the websites of our social networks, Grupo Inerzia entities, as well as our own trade names and those of partners or collaborators. If you follow a link to any of these websites, you should be aware that these websites have their own privacy policies and that we are not responsible for them. Consult them if you browse them and always before sending personal data.

Some of our websites and applications allow users to submit content. Please remember that any personal data submitted to one of our social media platforms may be viewed by the public, so you should take care when providing certain personal data. We are not responsible for any actions taken by others if you post personal data on one of our social media platforms and we recommend that you do not share such information.

9.- YOUR RIGHTS AND OPTIONS

 INERZIA GROUP and its companies respect your right to privacy, for this it is important that you have control over your personal data. The exercise of your rights is free, simple and accessible. To exercise your rights you must contact us by any of the means indicated below.

Remember that we may request that you prove your identity.

PRIVACY RIGHT Form 

Below, we inform you of what rights you have:

Exercise of your rights

 10.- CONTACT

 If you have any questions or concerns about the way in which we treat and use your personal data or wish to exercise any of the rights described above, you can write to us at the following address in Navarra (Spain): Polígono Ind. Mendikur – Nave 14 – 31160 or by phone 948321600.

You can also contact our Data Protection Officer at info@www.serenasl.com.

Privacy policy updated as of November 18, 2020